Primeast Harrogate, England, United Kingdom
Learning and Development Coordinator
Primeast Harrogate, England, United Kingdom
Primeast has been providing leadership development and training for over thirty years, helping leaders globally develop a resilient and integrity-driven mindset to thrive in complex environments. Primeast delivers measurable and long-lasting transformation through immersive adult development, leveraging the expertise of certified and industry-experienced consultants worldwide. We offer high-level learning and support with headquarters in the UK and USA, working with practitioners globally to provide culturally sensitive expertise where needed. Primeast received the prestigious Queen’s Award for Enterprise in International Trade in 2015 and 2021.
Role Purpose
As a Learning & Development Co-ordinator, you’ll work within the Client Engagement Team to provide high-quality end-to-end support across our client programmes. You’ll manage logistics, coordinate communication between clients and facilitators, and ensure our learning projects are delivered smoothly and efficiently.
This is an excellent opportunity for someone early in their L&D or project management career who’s looking to develop within a supportive business with plans for growth.
Contract Type: Permanent (Part to Full-Time, 27.5–37.5 hours per week)
Responsibilities
* Programme Coordination and Administration
* Build, maintain, and develop excellent relationships with clients, facilitators, and colleagues
* Use Monday.com to input, track, update, and manage projects; create and maintain client and project records, ensuring accuracy and compliance
* Schedule learning events (virtual and in-person), coordinate communications, and prepare materials
* Administer learner diagnostics and liaise with external qualification bodies
* Support financial processes, including purchase orders, invoicing, and cost tracking
* Gather and analyse learner feedback and evaluation data to produce insight reports
* Confidently use Microsoft Office tools (Teams, PowerPoint, Excel, Word, Forms)
* Support virtual training sessions as ‘Producer’ using platforms such as Zoom and MS Teams, Mural, Slido, and other collaboration tools
* Accurate and timely coordination of programme activities and client communication
* Maintenance of all project and client data in line with ISO and GDPR requirements
* Delivery of consistent, high-quality administrative, client support and interpersonal relationships
* Proactive identification of improvements and efficiencies in programme delivery
* Experience in an administrative or coordination role, ideally within learning, HR, or consultancy environments
* Strong organisational skills and attention to detail
* Confident communicator, both written and verbal
* Competent user of Microsoft 365 (Excel, Word, Outlook, Teams)
* Ability to manage multiple priorities in a fast-paced environment
* Working collaboratively in a team environment
* Experience using Monday.com or other project management tools
* Experience in a learning and development or professional services environment
* Understanding of learning design principles or event logistics
* Experience working with clients or external suppliers
Skills and Attributes
* Excellent customer service and relationship-building skills
* Clear, confident communication
* Strong organisational and planning ability
* Self-motivated and proactive with a positive attitude
* Adaptable and able to work collaboratively in a small, supportive team
* A passion for learning and development
As you develop your confidence and capability, you’ll have the chance to gain experience in:
* Learning Design – supporting the creation of blended learning materials, managing digital content in MS Teams and LearnWorlds, and learning tools like Adobe Creative Cloud, Storyline, and Canva.
* Sales & Marketing – contributing to proposals, case studies, and marketing materials, and supporting client engagement activities.
* Learning Facilitation – co-facilitating internal or client learning sessions alongside experienced Primeast facilitators and partners.
Why Join Primeast?
* Flexible working (part- or full-time options, hybrid model)
* Opportunities for professional growth and career development
* Supportive and collaborative working environment
* Involvement in meaningful projects that make a difference to people and organisations globally
* Convenient Town Centre office location
Seniority level
* Entry level
Employment type
* Other
Job function
* Human Resources
* Industries
* Business Consulting and Services
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