Were looking for a proactive and customer-focused individual to join our clients busy office as a Customer Service Advisor. Youll be the first point of contact for inbound calls and emails, helping customers place orders, checking stock, providing quotes, and offering product advice. Key Responsibilities: Handle customer calls and emails professionally Process orders and quotes accurately Provide product information and upsell where appropriate Follow up on enquiries and back orders Support the sales team with admin and CRM updates What Were Looking For: Excellent communication and problem-solving skills Organised, positive, and professional attitude Previous customer service or sales support experience preferred If you enjoy working in a team, have great attention to detail, and thrive in a fast-paced environment, wed love to hear from you. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.