Job Summary
The Fulfilment Manager is responsible for overseeing the entire fulfilment process within the organisation, ensuring efficient operations from order receipt to delivery. This role requires a strategic mindset to optimise logistics and supply chain processes while managing a team effectively. The Fulfilment Manager will play a crucial role in driving continuous improvement initiatives and maintaining high standards of service.
Duties
* Oversee daily fulfilment operations, including shipping and receiving processes.
* Manage and supervise warehouse staff, ensuring adherence to safety protocols and operational efficiency.
* Implement and monitor profit & loss strategies to enhance financial performance.
* Utilise transportation management systems and warehouse management systems to streamline operations.
* Conduct regular assessments of logistics processes for opportunities in process improvement.
* Maintain accurate inventory levels through effective ERP systems management.
* Ensure compliance with all regulatory requirements related to shipping and receiving.
* Foster a culture of continuous improvement within the team, encouraging innovative ideas and practices.
* Operate forklifts as necessary, ensuring all staff are trained in safe handling procedures.
Skills
* Proven experience in supervising teams within a warehouse or logistics environment.
* Strong knowledge of profit & loss management principles.
* Familiarity with transportation management systems and 3PL operations.
* Proficient in ERP systems and warehouse management systems (WMS).
* Solid understanding of logistics and supply chain processes.
* Experience with shipping & receiving protocols and practices.
* Background in continuous improvement methodologies, with a focus on efficiency gains.
* Ability to operate forklifts safely; certification preferred but not mandatory if willing to train.
* Excellent organisational skills with attention to detail, ensuring accuracy in all aspects of fulfilment.
Job Type: Full-time
Pay: £24,420.00-£40,000.00 per year
Benefits:
* Company pension
* Employee discount
* Referral programme
Ability to commute/relocate:
* Peterlee SR8 2HY: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Warehouse management: 1 year (preferred)
Location:
* Peterlee SR8 2HY (preferred)
Willingness to travel:
* 25% (preferred)
Work Location: In person