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Client:
Butlins
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7f5bd08e3f44
Job Views:
7
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
About the role
We are looking for a Shift Manager to work in our Restaurants & Quick Service Restaurants across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as add-on sales or promotions. This is an operational guest-facing role, and all non-guest facing tasks will be allocated as time within your working week, allowing you to spend most of your time within your venue and with guests. As with all roles at Butlin’s, no day will be the same, and you will need to enjoy thinking on your feet, getting involved, and prioritizing guest experience.
This role involves a 5-day working week over 7 days, requiring flexibility. Working during our adult breaks means some shifts will extend late into the night, with finishes around 4am.
About You
We seek an experienced leader from an F&B environment who can support the team to deliver excellent service. You will have experience in training and coaching staff in a fun-filled environment to ensure an outstanding experience. Previous leadership experience in busy restaurants, bars, or retail environments where speed and quality are crucial is essential. You should be confident in directing and responding to various situations while maintaining brand standards. The ability to motivate and engage your team, especially during high demand, and to manage multiple priorities and adapt quickly, is vital. Strong leadership skills and the ability to inspire your team to achieve excellent results for both the team and guests are required.
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