Overview
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
We are currently seeking a motivated and compassionate individual to join our team as a Dental Receptionist within the Public Dental Service, Royal Alexandra Hospital. This is an exciting opportunity to contribute to high quality patient care within a dynamic and supportive environment.
To provide reception and secretarial support to the Public Dental Service, ensuring the smooth day-to-day running of the clinic.
Responsibilities include maintaining appointment diaries using the clinic management system, producing correspondence such as referral letters, managing patient enquiries, processing payments, and reconciling petty cash in line with procedures.
The post holder will deliver a professional and confidential service, supporting both patients and clinical staff.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).
Duration, Location, and Working Pattern
* Location based in Royal Alexandra Hospital
* Permanent Contract
* Full-time Contract (36 hours per week)
* Shift pattern: Monday to Friday, 08:30 – 16:30
Key Responsibilities
The successful candidate will provide administration support across a range of PDS services, including but not limited to:
* PDS Primary and Secondary Care services
* Domiciliary Care
* Undergraduate outreach clinics
* Inhalation sedation clinics
The successful candidate will work with a wide range of patient groups, including:
* Paediatric patients
* Special care patients
* Priority and vulnerable groups (P&V) patients
* Unscheduled care patients
Knowledge, Training, Qualifications and/or Experience
Essential
* Competence/experience with MS packages and other IT systems
* Excellent organisational and communication skills
* Flexibility to work across various sites throughout the NHS Greater Glasgow and Clyde area as service needs require
Desirable
* Working knowledge of R4 Clinical+, Trakcare (Electronic Patient Management System)
* Experience with electronic phone systems e.g. Netcall
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to:
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car Benefit Scheme
* Development opportunities including study bursaries, e-learning and classroom-based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you. For an informal discussion, please contact:
Lisa Harrigan, Dental Manager, on 07855970460 or email lisa.harrigan@nhs.scot
Application and Contacts
Details on how to contact the Recruitment Service and the Recruitment Process: information for candidates. This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
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