We are looking for a Motorcycle Sales Specialist to join our team at South Downs Motorcycles Established in 2024, the newest venture for Winchester Motor Group, we are based in Petersfield along the popular bike route on the gorgeous South Downs.
If you have a passion for bikes and the drive to succeed, we want to hear from you
Main Responsibilities :
* Greet every customer visiting or telephoning the showroom in a punctual efficient, professional and courteous manner.
* Ensuring that accurate details are captured for follow-up as a critical part of customer prospecting and relationship management.
* Build and maintain 100% customer satisfaction levels across all areas of the business with the highest levels of customer service and relationship management at all times.
* Assist customers in the purchase of both new and used motorcycles and deliver performance in support of quarterly and annual sales targets.
* Maximise and promote at all times total customer sales value with clothing, helmet, accessories, finance and insurance sales activity.
* Ensure all finance and insurance documentation is completed and all anti money laundry requirements and finance legislations are adhered to with all details maintained on the Dealer Management System (DMS).
* Through the businesses chosen diary management system ensure all customer contact details are inputted and managed accurately in real time with appropriate follow-up in order to maximise customer conversion and retention.
* Maintain a professional and quality showroom environment at all times with effective product displays and merchandising at all times in order to maximise sales, display effectiveness, appearance and image for customers.
* Contribute to the development and implementation of advertising and marketing programmes including attendance at off-site events as required to support targets.
Benefits :
* 22 days annual leave + Bank Holidays and Birthday Leave, increasing with length of service
* Discount on bikes, cars, servicing and more across all our dealerships
* Access to demo bikes during peak season
* Continual personal development and brand training
* Access to Perkbox; a rewards platform giving exclusive discounts to online and high street retailers
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
* Additional leave
* Company pension
* Employee discount
* Free parking
* On-site parking
* Referral programme
Licence/Certification:
* Motorcycle Licence (required)
Work Location: In person