Job Title
Assistant Operations Manager
Location
Yorkshire (WF1 5JX)
Job Type
Permanent, Full Time – 40 hours per week, 5 out of 7 days as required
Salary
£32,000 per year + £337 per month car allowance
Benefits
* Access to company reward & recognition platform
* Opportunities for professional development and advancement
* Positive and supportive work environment
* Company Pension Scheme
* On-site parking
* Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs)
* Exclusive discount scheme: over 3,000 offers on high street & leisure brands for you and your family & friends
Role Overview
As an Assistant Operations Manager you will be at the forefront of contract sites, ensuring smooth, efficient operations and top‑quality service delivery. You will work closely with the Operations Manager to support and lead on‑site teams, ensuring a high standard of service for clients and maintaining a productive, motivated environment.
Key Responsibilities
* Oversee day‑to‑day operations at contract sites, ensuring seamless workflow.
* Manage staff performance, schedules, and address employee relations issues.
* Maintain high customer satisfaction through effective client relationship management.
* Conduct regular audits to meet Sasse quality and compliance standards.
* Keep all staff documentation and records current and aligned with regulations.
* Ensure proper digital reporting and process compliance among staff.
* Manage stock control for consumables, equipment, and materials on‑site.
* Track and report service delivery compliance and weekly operational updates.
* Support payroll processing as needed.
* Act as Operations Manager in their absence to maintain continuity.
Essential Requirements
* Proactive, detail‑oriented, and willing to positively influence operational teams.
* Strong organisational skills and strategic thinking to manage people and processes effectively.
* Pragmatic problem‑solving approach and ability to thrive in a fast‑paced environment.
* Full UK driving licence (Category B) required.
* Full PCV driving licence (Category D) desirable.
Equal Opportunities
Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels.
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