EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
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Job overview
Mid and South Essex are recruiting for a Locality Operations Oversight Cell Manager. This is a pivotal role for how we will function during this period. Mid and South Essex will have 3 managers to ensure seven day cover is provided. It will bring together all aspects of resource capacity, optimising its availability to provide operational performance and efficiency on a day-to-day basis. Working closely with and as part of the ICB System Co-ordination Centre (SSC), you will be responsible and accountable for managing operational service delivery across the winter period ensuring that all issues are communicated to all relevant partners.
Main duties of the job
To collaborate and liaise with system partners within the Integrated Care System (ICS) to ensure timely arrival to clear of resources at the acutes and collaborative working across the ICS.
Lead the interface between in day production activities with fleet availability, people resourcing and the providers of services to staff such as Clinical Advice Line, CAS, Single Point of Contact and bespoke services as provided by the Trust
· Ensure the optimal provision of staffing to deliver service levels
· Maintaining levels of out of service within agreed percentage levels
· Proactively managing out of service to support the wellbeing of staff following adverse incidents requiring debrief and welfare
· To critically identify any incidents of concern that may require intervention of an operational manager to support staff members
· Maintain policy and working guidelines for operatives and staff regarding out of service
· Communication with Incident Response and Support Managers to support mutual delivery of efficiency in service
· Analysing data and developing strategies and tactics to achieve reduced lost production time
· Optimising the availability of produced resources to control services
· Any other reasonable task as required by the Trust commensurate with optimising in day performance of the operational and oversight cell.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
1. An ambulance front line qualification (Paramedic, EMT
Knowledge and Experience
Essential criteria
2. Prioritising conflicting demands and often unpredictable work patterns
3. •Ability to develop relationships with key stakeholders at all levels of the organisation in the operational setting to support corporate aims and objectives.
Desirable criteria
4. Management experience in an acute operational setting at the same or similar level
5. Have a good understanding of GRS, AMPDS and ICCS radio system
Practical and Intellectual Skills
Essential criteria
6. Demonstrate role model leadership behaviours and adapting styles to match situations and audiences
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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.