Based across London, with a few sites in Reading and Oxford
£40,000 per annum + car
We are looking for an experienced Cleaning Account Manager to join a growing residential cleaning and grounds maintenance contract across London, with sites in Reading and Oxford.
You'll be leading all aspects of cleaning and grounds maintenance on a large multi-site, residential contract. You will have direct Line management responsibility for 1 Supervisor and a team of Cleaners and Grounds staff, demonstrating the energy and drive to take the contracts forward.
As a Cleaning Account Manager, you will be responsible for:
* Maintaining strong client relationships with high levels of satisfaction
* Providing and maintaining the quality-of-service delivery
* Managing, recruiting, and coaching local service teams
* Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
* Be responsible for ensuring Health & Safety procedures and legislation are adhered to
* Looking for opportunities for continuous improvement, cost savings, and account growth.
As a Cleaning Account Manager, you will have the following expertise and attributes:
* Excellent interpersonal communication and people management skills
* Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
* Experience with financial forecasting, budgeting, and analysis
* Working knowledge of Health and Safety systems in the cleaning industry
* Strong commercial awareness, financial management, and IT literacy including Powerpoint and Excel
What’s in it for you?
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
* Employee Ownership – You are part of our success!
* 33 days holiday (including bank holidays)
* Company sick pay
* Maternity and paternity leave support
* Life assurance cover
* 24/7 GP access, plus mental health, wellness, financial, and legal support
* Two paid volunteering days per year – Give back to a cause that matters to you
* Exclusive perks and discounts – More than 250 deals available
* Ongoing training and development – From apprenticeships to leadership programs
* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role