Student Services Adviser
* Job Type: Full-Time
* Location: Kingston
* Start Date: September Start
We are seeking a dedicated Student Services Adviser to join our team. This role is crucial in providing high-quality support, information, advice, and guidance to learners, enhancing their chances of successful completion of their programmes and progression into further education, training, or employment.
Day-to-day of the role:
1. Proactively engage and provide 1:1 support to a caseload of learners 'at risk', developing robust safety or support plans to remove barriers to learning.
2. Offer a range of signposting information and advice on issues such as benefits, homelessness, childcare, sexual health, substance misuse, and bursaries, referring to external organisations as necessary.
3. Serve as a core member of the College’s central Safeguarding Team, acting as a Safeguarding Officer to take appropriate and timely actions to safeguard students.
4. Triage, assess, and action referrals, monitor learner lists in line with caseload thresholds and safeguarding procedures.
5. Attend Child Protection or Child in Need case conferences as appropriate, in liaison with the relevant curriculum team.
6. Conduct risk assessments, including assessments on mental health and criminal exploitation, and produce support plans in conjunction with curriculum/external agen...