Contract Type: Permanent
Salary: Grade F. SCP 17 £31,022 - SCP 22 £33,699
Hours Per Week: 36 hours
Base Location: Tameside One, Ashton-under-Lyne
Assessment Date: To be arranged
The Role
An exciting opportunity has arisen in our Neighborhood and Family Help Team for an experienced, enthusiastic, and motivated Family Help Worker to join our team.
In this role, you will coordinate services and deliver evidence-based interventions to families experiencing multiple and complex issues, families who are in crisis and require immediate and intensive support. The successful candidate will take a whole family approach and work across services to effect real change for families and ensure the best outcomes are achieved for children and young people.
As a Family help worker you will be expected to have experience of delivering focused interventions to families to meet assessed needs you will have an understanding of the different levels of need and have a sound knowledge of child protection procedures and Tameside’ threshold of need.
As part of the team you will work flexibly across 7 days (1 weekend every 8 weeks) on a rota basis working between the hours of 8am to 8pm daily. You will also be required to link closely with the out-of-hours services.
About You
We are looking for candidates who have experience of working with complex families and have excellent communication skills which will enable them, to undertake effective family engagement. You must also hold professional level 3 qualification in a relevant field in child care and have the ability to build and maintain relationships with professionals from a range of agencies.
If you believe, you meet the essential criteria for this role we would like to hear from you.
Why work for us?
In return, we offer a competitive salary, a minimum of 25 days leave per year, 36 hours working week, membership of the Greater Manchester Pension Fund, which is a Local Government Pension Scheme and much more.
About Us
Message from Jill Colbert, Director of Children’s Services
“I joined the council at the beginning of 2025 and was instantly charmed by the warmth, openness, and energy of colleagues.
“I came to Tameside for one reason; because I know we can do fantastic things for our families here.
“We’re a children’s service on a significant improvement journey. We know what needs to be different for our children and families and we’re ambitious to deliver that change.
“We have a growing range of specialist services for children, where you can test and grow your skills and practice. We have a Social Work Academy that is led by people who bring passion to learning and who know that the DCS’ of the future are right in front of them. We are working on our progression pathways so that staying in Tameside is rewarded and recognised. We have investment in innovation and improvement from the council so that we can grow services and support for families that we can sustain, from family hubs through to complex safeguarding.
“I am so certain that we can build a proud, inclusive and safe climate for great practice to flourish in Tameside. I’d love you to join me on the journey here at Team Tameside.”
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
This position is subject to Enhanced with Barred List Disclosure Procedures. We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share this commitment.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
For further information about this role please contact Jessica Crosby - Team Manager on : Jessica.Crosby@tameside.gov.uk