RewardsandBenefitsonoffer;
Competitivestartingsalarywithmonthlybonus
PrivateHealthInsurance
CompanyPension
Holidayallowanceincrease
Nocoldcalling!
MondayFridayworkinghours
Apermanentopportunityfromday1
TheCompanyyoullworkfor;
MTrecCommercialareproudlyrepresentingourindustryleadingclientontheirsearchforanexperiencedSalesSupportRepresentativetojointheirexpandingteamonafulltime,permanentbasis.Youwillbejoiningafast-pacedworkingenvironmentwhichopportunitytogrowwithinyourcareer.Ifyoufeelyouhavetheskillsandexperiencestatedbelow,thenpleaseapplyforanimmediateresponse!
TheRoleyouwillbedoing;
Receiveandprocesscustomerordersaccuratelyandpromptly.
Prepareandissuequotationsviaemail,ensuringclarityandprofessionalism.
Adviseclientsonproductorservicedetails,offeringknowledgeablesupport.
Managecustomerinquiriesbyphoneandemailwithefficiencyandcourtesy.
Recordcustomerinteractions,orders,andquotesinCRMorinternalsystems.
Coordinateorderfulfilmentandliaisewithinternaldepartments(e.g.,sales,logistics,technicalteam)asneededtoensuretimelycustomerdelivery.
Followupwithcustomersonorderstatusorquoterequeststoensuresatisfaction.
Troubleshootbasictechnicalorsales-relatedqueriesandescalatemorecomplexissuesappropriately.
Maintainup-to-dateproductandpricingknowledge,especiallywithinthetechnicaldomain..
AboutYou;
Provenexperienceinacustomerservice,orderprocessing,ortechnicalsalesrole.
ProficiencyinCRMandemailcommunicationtools.
SolidITskills(e.g.,Word,Excel,Outlook,plusCRMnavigation).
Strongorganisational,multitasking,andtime-managementability.
Effectivewrittenandverbalcommunication.
Highattentiontodetailandaccuracy.
Customer-focused,solution-oriented,andprofessional.
Flexibletoadaptandsupportevolvingneeds
Office-based,reliable,andself-motivated.
ExcellentITliteracycomfortableusingCRMsystems,MicrosoftOfficesuite(especiallyOutlook,Word,Excel),andemailplatforms.
Priorexperienceintechnicalsales,customerservice,orarelatedcustomer-facingrole.
Strongcommunicationskillsbothwrittenandverbalwithattentiontodetail.
Abilitytomultitask,prioritiseeffectively,andmaintaincomposureunderpressure.
Problemsolverwithacustomer-centricmindset.
Teamcollaboratorwhoworkswellacrossfunctionstoensurecustomerneedsaremet.
TPBN1_UKTJ