Aberdeen & Grampian Chamber of Commerce is seeking a Relationship Manager to join its award-winning team.
The role will involve helping the UK Chamber of the Year maintain its high standards serving its 1,350+ member organisations.
The Chamber is here for two simple reasons: To support businesses to be better today while helping create the economic conditions to enable the future success of our region.
Aberdeen & Grampian Chamber of Commerce exists to create connections so that the economy of the North-east can prosper.
The Chamber provides:
* Research to connect businesses with the answers to their problems
* Trade documentation to seamlessly connect goods to market
* Bulletins to connect our members with their audiences and news they need to know
* Events to connect like-minded people to do business
* Training to connect our business community with the skills they need to thrive
* Lobbying to connect business with the decision makers who matter
The job will also involve:
* Regular engagement with member companies in your portfolio building enhanced relationships/ multiple points of contact to ensure value and assist with retention
* Develop awareness of member business objectives to ensure retention and opportunity to up-sell/cross-sell Chamber commercial services
* Maintain full knowledge of all Chamber activities to ensure your engagement with members is up-to-date and relevant
* Deliver performance targets related to the Chamber’s core commercial activities: training, events, research, Bulletin advertising, event sponsorship and membership- specifically the proactive recruitment of new members
* Follow all processes, procedures and disciplines that will underpin the delivery of commercial targets
* Ensure all reporting is accurate and the CRM system is updated daily on status of your engagement with members and prospects including capturing details of any changes within organisations
* Other tasks and projects as determined in line with business requirements
The right candidate should have:
* A a proven track record of sales target delivery in high pressure environment
* A wide and proven network of contacts
* An interest in business and be committed to building lasting and meaningful commercial relationships
* An interest in/experience of customer marketing techniques
* An outstanding work ethic and be a target driven self-starter
* Creative skills in finding solutions with an ability to think outside the box
* A natural ability to plan methodically and able to think on their feet and prioritise competing demands
* Great internal and external communication skills and be a team player
* Commitment to attention to detail and a ‘right first time’ culture
* Experience of Microsoft Office packages and CRM systems
* A full UK driving licence and access to own vehicle for business purposes
* Passion about our region and the role of the Chamber of Commerce
You’ll feel right at home if you love dealing with people, you're ruthlessly organised, you get a buzz from completing your to-do list, you strive for perfection and you enjoy working collaboratively to deliver collective success.
If this sounds like you,click here to read more.
To apply, send a brief CV and personal statement explaining why you would like to be part of the Chamber team and why your skills are the best fit. Please also provide an indication of salary expectation – remember the Chamber is a not-for-profit organisation!
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