Duty Manager Warrington Fir Grove Hotel, Sure Collection By Best Western The Opportunity Join Our Team in a Truly Flexible Role! Are you ready for a dynamic and versatile position? We're looking for someone to work across the entire hotel operation, stepping in wherever the business needs you—whether it's Reception, Conference & Events, Restaurant and Bar, or Housekeeping. What You'll Do : Be Everywhere: Work multi-functionally across various departments, ensuring smooth operations and exceptional service. Deliver Excellence: Personally ensure our guests always receive top-notch service and that all aspects of the hotel are maintained and presented to the highest standard. Adapt and Thrive: Embrace the flexibility of the role, adapting to different tasks and challenges as they arise. Why Join Us? Be part of a team dedicated to providing exceptional guest experiences and maintaining the highest standards. If you're ready for a flexible and dynamic role, we want to hear from you! Benefits Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Ideal Candidate Proven experience of working in a customer facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector Excellent level of numeracy and literacy skills Excellent oral and written Communication skills Excellent problem-solving skills and attention to detail. With the ability to work under pressure Strong Organisation and Planning skills and the ability to prioritise appropriately. Fully flexible with working hours/shifts Possess a can-do attitude. Good understanding of the English language Hotel When it comes to visiting the northwest of England, then Warrington Fir Grove Hotel, the hotel has a total of 52 bedrooms, is easy to reach and less than 20 miles from the heart of Manchester, Liverpool and Chester. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.