Company Description
Eco Aim, located in Livingston, Scotland, are renewable energy consultants, contractors, and installers. We help UK businesses achieve net zero and assist homeowners and tenants in saving on energy bills through renewable energy. We provide a comprehensive solution that includes wind, solar PV, battery storage, CHP, insulation, EV chargers, LED lighting, in-depth energy assessments, and flexible financing—all in one place.
Role Description
This is a full-time on-site role for a Call Centre Representative located in Livingston. The Call Centre Representative will handle customer inquiries, provide support, and ensure customer satisfaction. Daily tasks include answering phones, responding to emails, and using computer systems to track and manage customer data. Additionally, they will collaborate with other team members to resolve issues and improve the overall customer experience.
Qualifications
* Customer Satisfaction and Interpersonal Skills
* Basic Computer Literacy
* Ability to work effectively in a team
* Experience in the renewable energy sector is a plus
Seniority level
* Entry level
Employment type
* Full-time
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