Role Purpose
To work across projects and programmes to identify business problems and opportunities; elicit, analyse, document and validate requirements; define test strategy and test cases; and support the delivery of suitable IT and business solutions.
Key Responsibilities
* Work with internal stakeholders to identify and define business problems and opportunities, understand current (‘As Is') processes and define business requirements to achieve the target (‘To Be') state.
* Plan and manage business analysis activities throughout the project lifecycle.
* Apply best‑practice analysis techniques to elicit, document, analyse and validate functional and non‑functional requirements.
* Manage requirements end‑to‑end, ensuring full traceability throughout delivery.
* Select and apply appropriate requirements elicitation and validation techniques to suit different audiences.
* Visualise and communicate requirements using user journeys, process models and wireframes.
* Work closely with Architecture, internal IT teams and third‑party suppliers to support the production of integration specification documentation.
* Lead feasibility studies where required.
* Contribute to supplier selection activities and tender evaluations.
* Support the development of robust project business cases.
* Collaborate with internal IT teams and external suppliers to design, test and implement solutions that meet business needs.
* Own and manage detailed test planning, execution and defect management activities.
* Support detailed cutover planning and execution.
* Carry out stakeholder analysis and manage stakeholder relationships throughout delivery.
* Contribute to the development and continuous improvement of internal business analysis capability and best practice.
Knowledge & Experience
* Proven experience undertaking a full end‑to‑end Business Analyst role on multiple and/or complex projects.
* Strong understanding of business analysis best practice, including:
o Requirements elicitation, documentation, analysis and validation
o Requirements traceability
o Process mapping (including swim‑lane diagrams) and BPMN
* Experience working within both Waterfall and Agile delivery environments.
* Demonstrable ability to manage stakeholders throughout the full project lifecycle.
* Good working knowledge of project delivery artefacts including risks, issues and change control.
* Proficient user of Microsoft Word, Excel, Visio and PowerPoint.
* Experience using requirements and test management tools such as JIRA and X‑Ray.
* Knowledge of the construction industry and systems such as COINS and Causeway (desirable).
Skills & Behaviours
* Strong analytical skills with the ability to break down complex problems and communicate outcomes clearly.
* Confident engaging with stakeholders at all levels of the organisation.
* Ability to tailor requirements elicitation techniques to different stakeholder groups.
* High‑quality documentation and governance skills, ensuring clarity and a robust audit trail.
* Ability to visualise requirements using process flows, swim‑lane diagrams and wireframes.
* Experience managing testing phases, including defect management.
* Ability to rapidly develop an understanding of technical concepts to:
o Support integration design
o Challenge proposed solutions
o Ensure requirements coverage
* Collaborative approach, with the ability to work effectively across project teams, IT functions, and internal and external stakeholders.
Qualifications
* BCS (ISEB), IIBA or equivalent Business Analysis qualification.
* Business change management qualification or experience (desirable).
Our Commitments
Wates is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.
We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at recruitment@wates.co.uk.
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