Are you an excellent communicator with a proactive mindset and a passion for delivering exceptional customer service? We’re looking for a driven and enthusiastic Customer Account Executive to become a vital part of a busy and fast-paced sales support team.
This role is ideal for someone looking to grow within a supportive company environment that values initiative, teamwork, and long-term career development.
Role Overview
As a Customer Account Handler, you’ll be the first point of contact for a broad range of customers, helping to manage accounts, process enquiries and orders, and ensure every customer interaction is smooth, helpful, and commercially focused.
Key responsibilities include:
* Managing and growing relationships with new and existing customers
* Handling inbound calls, emails, and enquiries in a timely and professional manner
* Discussing pricing, quotes, and tenders with confidence and clarity
* Accurately processing customer orders and tracking them through to delivery
* Identifying sales opportunities and contributing to business growth
* Collaborating closely with internal teams to ensure customer satisfaction
* Delivering exceptional service and maintaining a strong understanding of products and pricing
What We’re Looking For
We’re looking for someone with energy, attention to detail, and a genuine interest in helping customers. You don’t need to come from the same industry just a great work ethic and attitude.
We’d love to see:
* A professional, confident telephone manner
* Excellent verbal and written communication skills
* Strong organisational skills and the ability to prioritise tasks
* A self-motivated and adaptable approach to problem-solving
* Experience in customer service, account handling, or sales (preferred but not essential)
What’s on Offer
* Competitive salary with potential loyalty bonuses
* Company pension scheme
* On-site parking
* Full training and support
* Opportunities to progress within a growing business
* Monday to Friday hours – No weekends, no late shifts