At Connect Plus Services, we play a vital role in maintaining the safety, integrity, and smooth operation of one of the UK’s most important transport routes—the M25 DBFO (Design, Build, Finance, and Operate) Network. With over 15 years remaining on this long-term contract, this is more than just a job—it’s an opportunity to build a lasting career with purpose, stability, and real impact.
We’re looking for a dedicated and proactive Level 0 ISU Operative to join our team at Blunts Farm. In this role, you’ll be on the front line of keeping the network safe and operational, supporting efficient service delivery through incident response, hazard clearance, maintenance, and other key operational tasks.
You’ll be part of a collaborative team where every day brings variety and challenge, and where your contributions truly matter. Whether you’re responding to a live incident or ensuring the network is in top condition, your work helps keep millions of journeys moving safely and smoothly.
This role offers not just day-to-day satisfaction, but also long-term development and progression opportunities within a high-profile infrastructure project that is set to shape the future of transport for years to come.
Expected to work the shift pattern (days, nights, weekend, and bank holidays) to meet
operational requirements.
• Shift pattern is 4 shifts on, 4 shifts off, to include weekends and bank holidays.
• Reasonable level of travel around M25 network and between depots
• Travel to meetings, training and works sites outside normal operational area.
• Expected to participate in out of hours working to fulfil Winter Maintenance.
What You’ll Be Doing
As a valued member of our frontline team, you’ll play a crucial role in ensuring the M25 remains safe, clear, and operational for all road users—day and night.
You’ll be the first on the scene to respond to road-related incidents, hazards, and collisions, acting in a Bronze incident command capacity and calling on specialist support when needed. Working in line with our policies and safety procedures, you’ll help ensure swift and effective clear-up, enabling traffic to keep moving.
Your day-to-day responsibilities will include a broad and rewarding mix of tasks such as:
Carrying out safety patrols, debris clearance, and responding to incidents
Performing routine maintenance activities like graffiti removal, street cleansing, and sign repair
Supporting emergency traffic management when required
Participating in winter service operations, helping to keep the network safe in challenging conditions
Completing vehicle checks and maintaining accurate driving and safety records
Using mobile devices to log data and complete reports clearly and accurately
Attending required training to keep your skills sharp and your knowledge up to date
You’ll also help maintain our fleet and equipment, report any issues that could impact safety, and take care of company property such as vehicles, radios, and tablets.
This is a hands-on role where no two days are the same. You’ll be part of a supportive, inclusive team that takes pride in keeping the network running smoothly and making a real difference to road users every single day.
Who We’re Looking For – Key Requirements
We’re looking for someone who’s committed to safety, teamwork, and delivering essential services that make a real impact on the road network. If you meet the following requirements, we’d love to hear from you:
A valid UK driving licence, minimum Category C (LGV Class 2)
A current Driver Qualification Card (DQC)
A valid CSCS Operative Card
Level 2 NVQ in Highways Maintenance, including Licence to Practise (LTP)
ROLO Sector Scheme 18 certification
Unit 518 (Winter Service Operations) and Unit 580 (Snowplough/V-blade operation)
Vehicle Marshall training
Completion of 12AB IPV (Impact Protection Vehicle) Courses
Competency in using a disc cutter/abrasive wheel
Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.
Energising: Role models positive and energised project focussed attitudes towards and continuous improvement.
Challenging : seeks and advocates improvements to add value and drive continuous performance.
Challengeable : Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.
Influencing : Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.
Why Work for Us?
At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.
A Career Like No Other
Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.
Long-Term Stability & Growth
With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.
A Supportive & Inclusive Team
At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.
About us
CPS is a joint venture between Balfour Beatty, Atkins, and Egis.
At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.
To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.
Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
This is a hybrid role designed to fully maximize team collaboration on the project, we offer flexible working where you will typically be working from your base CPS office, Leatherhead, Dartford or South Mimms up to three days per week and two days from home.
Note to all internal CPS employees:
If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk
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