Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are seeking a high-energy, \"Modern Manager\" to lead their Tipton showroom. This is a dual-impact role - you will be responsible for the physical showroom's sales performance and the brand's digital \"shop window\" via social media. You will bridge the gap between their loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces.
Sales & Showroom Management:
Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders.
Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery.
Maintain a \"showroom-ready\" environment at all times ensuring displays are clean, functional, and correctly priced.
Social Media & Digital Marketing:
Content Creation: Use a smartphone to capture daily \"behind-the-scenes\" content, new product arrivals, and completed project photos.
Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community.
Trade Spotlights: Feature local contractors and their work on our client's channels to build community rapport and reciprocal tagging.
Engagement: Respond to comments and direct messages to convert \"likes\" into showroom appointments.
Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products.
Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area.
Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants).
Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business.
Local Knowledge: Technical Skills: Ability to read building plans; Experience with CAD software is a major plus.
Pension Scheme
~20 days holiday + 8 Bank Holidays