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Hybrid it service desk analyst | flexible hours

Manchester
Softcat
It service desk analyst
€30,000 a year
Posted: 15 June
The role

Softcat is seeking a motivated IT Support professional in Manchester to manage support tickets and facilitate communication between customers and suppliers. Responsibilities include logging requests, processing service needs, and ensuring high-quality request handling.

Successful candidates will exhibit strong communication skills and the ability to thrive in a fast-paced environment. The role offers hybrid working, allowing flexibility of being in the office two days and working from home three days.

Softcat values individuality and supports diverse backgrounds, fostering a supportive team culture.

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