A housing association in Exeter is seeking a Service Improvement Coordinator on a part-time, 6-month fixed-term contract, with potential for permanence. The role involves managing complaints, ensuring statutory timescales, and collaborating across departments. Candidates should possess strong prioritization skills, a commitment to customer care, and the ability to manage challenging situations. With a focus on continuous improvement, this role offers hybrid working with benefits including 26 days annual leave and pension contributions.
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