Billings Team Leader (Transactional Services)
38,000- 40,000
Cardiff (hybrid)
Permanent
We are seeking a dedicated and experienced Team Leader to join our client's billing services team. The successful candidate will be responsible for ensuring stakeholders receive an accurate and professional billing service, engaging with clients and colleagues at all levels, building trust, and networking effectively. As the first line of escalation for clients and colleagues, you will drive accuracy standards across the team and manage billing coordinators and assistants. Your role will also include providing technical expertise, on-the-job training, managing stakeholder relationships, and identifying efficiencies for future improvements.
Key Responsibilities:
1. Adapt to changes and improve processes.
2. Manage your team both in-person and remotely.
3. Monitor billing estimates and support targets.
4. Ensure smooth billing processes by gathering necessary information.
5. Distribute workloads fairly and support clients effectively.
6. Address stakeholder issues promptly and professionally.
7. Follow and improve existing procedures.
8. Conduct regular team meetings and identify training needs.
9. Collaborate with other leaders to ensure consistency.
10. Foster a trusting and communicative team environment.
11. Train new team members effectively.
Skills and Experience:
1. Established transactional background in Accounts Payable/Purchase Ledger or Receivables/Sales Ledger.
2. Strong analytical and problem-solving skills.
3. Proven experience in managing teams.
4. Experience with complex billing processes.
5. Positive attitude and excellent communication skills.
6. Ability to work independently and collaboratively.
7. Attention to detail.
8. Effective stakeholder management skills.
9. Ability to identify and resolve issues efficiently.
If you require support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited is proud to be a founding member of Menopause in Business, a pledge member for Neurodiversity in Business, a Disability committed member, a Silver status pledge member for the Armed Forces Covenant, and a Bronze trailblazer for Racial Equality matters.
Our group includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd, and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd acts as an Employment Agency for this role.
We are committed to protecting your privacy. By applying, you agree to our Privacy Statement. For more details on how we handle your data, please visit the Privacy page on our Gi Group website.
#J-18808-Ljbffr