Job Description
Sales Manager - Account Manager Team
Ref No: AM18559y
County Antrim, UK
Competitive salary
Sales Manager - Account Manager Team: Belfast.
Our successful FMCG client seeks a Sales Manager for the Account Manager team located in Belfast.
The Account Manager team are desk-based sales agents who are responsible for the growth and overall performance of their assigned customer base. Each Account Manager has a base of 250 customers which is reviewed on an annual basis and the team are incentivised on overall and category specific sales growth targets.
We are looking for a highly energetic Sales Manager to lead the team forward. This individual will be focused on ensuring delivery of sales targets and leading the team with passion & enthusiasm.
The Sales Manager will drive a culture of customer obsession within the team to maximise sales opportunities and exceptional customer experience.
• The Sales Manager owns and drives sales performance of the Account Management Team as well as team projects and activities focused on delivering Sales Targets in conjunction with excellent customer experience
• The Sales Manager will possess strong commercial acumen
• The Sales Manager leads and motivates the team to achieve exceptional performance and fosters an environment of engagement and enablement.
Key Accountabilities:
• Responsible for the direct management and motivation of between 5-10 Account Managers, ensuring everyone is fully developed to their maximum potential.
• Support the Operations Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business.
• Establish strategies within the assigned area to convert sales leads to new business; to penetrate existing accounts and to reduce lost business
• Meet and exceed Sales & Margin Targets to the Territory ensuring sales growth across the basket
• Actively utilises the company CRM tool for planning and forecasting for sales growth and maintaining updated customer files and profiles
• Review / analyse reports, and works with sales team to evaluate performance and to provide timely feedback & gap analysis)
• Collaborate with Operations to meet customer service level goals whilst leveraging expenses
• Manage credit and write-offs by following food credit practices, maintain ongoing communication with the credit department regarding any potential risks
• Be responsive and flexible to the business needs and ability to adapt to situations as required
• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records and filing reports.
Interested applicants should have:
• At least 5 years' proven food or food-service sales experience
• At least 3 years' proven experience of managing people. Experience managing a remote team is advantageous
• Experience in use of Salesforce or similar
• Proven ability to maintain and grow sales
• Ability to effectively plan, organise and deliver, ensuring milestones are in place and reviewed regularly against requirements.
• Excellent interpersonal & communication skills, ability to communicate cross-functionally at all business levels.
• Good knowledge of KPI’s and targets as well as business metrics
• Ability to think strategically, know what matters to the business and the customer in terms of KPI's / goals etc.
• The ability to read, analyse and interpret financial data and reports
• A proactive approach to customer needs and the ability to build and maintain partnerships
• Proven time management skills with the ability to handle multiple jobs, timelines, and deadlines
• Ability to strategically plan and execute