Job Specification – Despatch Administrator
Reports to:Despatch Supervisor
Role Purpose:
The role of the Despatch Administrator is to ensure effective communication of all transport and order information is passed out to the relevant internal & external teams. They will support and work alongside the Despatch & Coldstore Team & ensure all daily admin tasks are met. In addition, they will provide generic admin resources & support as & when required to for the rest of the business.
Key Accountabilities
Admin Despatch
* SAGE despatch
* SAGE picking lists – Oldest date first where appropriate
* Stock Report Analysis – Customer orders vs finished goods stock level
* Communications with Customer/Planning & Operations
* Assist with booking orders with customers
* Customer order processing for both Fresh & Frozen Finished Goods & Raw Material
* Assist with Truck sheets & keeping these up to date
* Brakes – Inter warehouse transfer
* Return process & non-conformance process
* Disposal paperwork for Cold store & loading bay
* Red & euro pallet control
* Coordination of Factory requests – NPD, part pallets, raw material
Sales Admin
* General sales admin duties including reports required
* Customer communication when required
* Communication to all Account Managers in regard to stock availability
* Management of new products that are going live to the customer, ensuring they are set up correctly on sage.
Coldstore Analysis
* Assist with Month End & Weekly stock reports
* Assist with Space management
* Assist with any stock admin duties monthly
Holiday cover may be required for additional Transport & Despatch tasks
General Business Admin Duties
Person Specification
Skills & Abilities
* Strong and proven organisational and planning skills
* Strong communication skills
* Strong attention to detail
* Effective problem-solving skills
* Customer focus
* Able to work well under pressure in a fast-moving environment
* Teamwork and collaboration
* Good understanding of products and dispatch knowledge
Character & Personal qualities
* Professional and confident
* Strong and effective communication skills
* Self-motivated with a strong result focus
* Great Team Player
* Good judgment and common sense
Qualifications & experience
* A comprehensive understanding of administration computer systems
* Previous experience using SAGE system
We would be looking for the candidate to work Monday, Tuesday & Friday 8am – 5 pm. With a view to work weekends if required - this would be a couple of hours on a Saturday or Sunday and this can be done from home
Job Types: Part-time, Permanent
Pay: From £16,024.00 per year
Benefits:
* Casual dress
* Company pension
* Free parking
Ability to commute/relocate:
* Prestwick KA9 2NS: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 10/09/2025