Branch Assistant
Location – Southampton
If you are looking for rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Southampton Branch.
Working alongside our amazing branch team you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can‑do attitude is all that it takes to succeed in this role.
What you will be doing:
As a Branch Assistant, you will be reporting directly to the Branch Manager. Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches. You will also be responsible for some warehouse and stock management picking and packing activities.
What do I need to be successful?
* Some experience in a Customer Service or Retail role
* Strong communication skills
* The ability to multi‑task and put your attention to different areas of work throughout your day
* Computer literacy
* A friendly face and a can‑do attitude
What’s in it for you?
* Option to join - Generous Defined Contribution Pension scheme.
* Option to join - Private Heath Medical cover.
* Option to join - Heath Cash Plan.
* Option to join - Save as you Earn Employee Share Scheme.
* Option to buy more day’s holiday per annum.
* Annual Employee Performance Bonus scheme.
* Preferential discounts on Personal Contract Hire for brand new vehicles for family & friends.
* Employee Assistance Programme.
* Cycle to Work Scheme.
* Company workwear & PPE.
* A wide range of personal development programmes to build on your strengths.
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