AtWeldmar Hospicecare, our people are our most valuable resource. We are lookingfor a People Advisor to help us nurture a workplace culture where everyone,from our retail teams to our nurses and from ourSupport teams to ourvolunteers, can thrive.
Thisisnt your typical HR role. Whilst youll be a super-user of our HR systemsand ensure our payroll and pensions run like clockwork, your real impact liesin engagement with our people. You will be the first point of contact for ourteam, offering coaching, guidance, and support across our full policy suite thatensures a fair and inclusive experience for all.
Youare likely CIPD Level 3 qualified (or have the equivalent experience) with asolid grasp of UK employment law. More importantly, you are a people person -approachable, influential, and passionate about the employee experience.
A Basic Disclosure andBarring Service (DBS) Check is required for this role. This is a hybrid roleworking between
Main duties of the job
What youll do:
Act as a responsive, people-focused advisor for managers and employees
Lead on wellbeing initiatives and help us build on our pledge to be 'a great place to work'
Use your keen eye for detail to track key performance indicators like retention and diversity
Work closely with our Volunteer Services Lead to support those who give their time so generously
About us
Weldmar Hospicecare provides specialist care foradults in Dorset who have a life limiting illness, and support for their lovedones. We are dedicated to fostering a culture of equality, diversity, andinclusion across all aspects of our organisation.
Job responsibilities
* Act as a first point of contact for people-related queries, ensuring a consistent and professional service.
* First point of contact for all employee pensionrelated queries.
Ensure that pension schemes are administered in line with statutory requirements in line with legislation, ensuring data integrity of information in the HRIS and communicated to payroll
* Provide timely, accurate, and practical first line advice to managers, employees and volunteers on policies and procedures.
* Support case management including absence management, performance, conduct, and relationship concerns.
* Work with People Associates to ensure excellent management of all aspects of the employee and volunteer lifecycle, increasingly enabling this through technology as it develops.
* Ensure all advice aligns with current employment legislation, internal policies and best practice.
* Understand the employment market including supply, demand and trends in recruitment, employee benefits and any other approaches of interest to Weldmar
Produce and track key People Services performance KPIs i.e. sickness absence, recruitment and retention, equal opportunities data to identify any trends and anomalies for analysis and strategic planning.
* Responsibility for employee records, data entry, data validation and retention on the HRIS, payroll and benefits platforms, electronic folders and paper files in line with General Data Protection Regulation (GDPR) and other legislation.
Engagement and Collaboration:
* Build effective working relationships across Weldmar at all levels.
* Proactively engage with managers, People Partners and Volunteer Services Lead.
* Promote a positive employee experience throughout proactive communication and support.
* Provide coaching, guidance and training to support people management capability.
* Supports effective talent management by partnering closely with People Partners and Volunteer Services Lead to coordinate development initiatives, monitor succession pipelines, and retain key talent across the business.
* Contribute to wellbeing, engagement and inclusion initiatives and action plans.
* Lead in identifying areas for service development.
* Influence and support employment branding initiatives, including front-end materials, website development.
* Work collaboratively with the wider People team and lead on delegated projects and continuous improvement initiatives, meeting agreed reporting timelines.
Person Specification
Skills & Abilities
* Excellent interpersonal skills, including networking, influencing and persuasion
* Approachable and people focussed, with a passion for improving employee experience and engagement
* Ability to build positive relationships with others built on mutual trust and respect
* Highly organised, able to prioritise a demanding workload and conflicting deadlines, remaining efficient under pressure and flexible to unexpected demands
* An ability to concentrate throughout various interruptions and ensure high levels of accuracy and attention to detail
* Team player and ability to work supportively and collaboratively with colleagues
* Respect for professional boundaries and ability to maintain confidentiality at all times
* Able to identify suitable solutions to support specific needs of the service.
Qualifications
* Knowledge of HR practice, including pension and benefits
* Knowledge of UK employment law
* Knowledgeable and skilled in all aspects of the employee lifecycle
* Understanding of the value and contribution of volunteers
* Good working knowledge Microsoft Office applications, Applicant Tracking Systems (ATS) and HR Information Systems (HRIS)
Experience
* Proven experience in an HR advisory role
* Experience of administering pensions and benefits
* Experience of administration management
* Experience of collating and drafting information and report writing
* Experience of analysis, compiling and presenting statistical information
* Experience of managing own tasks using judgement when required
* Experience of working with volunteers (desirable)
Other Requirements
* A Basic Disclosure and Barring Service (DBS) Check: which will disclose any unspent convictions or conditional cautions.
* Commitment to the values and ethos of Weldmar Hospicecare
* Act as an advocate and ambassador for the Charity
* Commitment to and understanding of equality and diversity and how this translates into good practice
* Understands and conforms to Weldmar Hospicecare infection prevention and health and safety policies and actively promotes best practice at all times.
* Commitment to own continued personal development
* Ability to travel which requires a full valid driving licence and business insurance (if applicable)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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