Overview
SH Wessex Route Performance Manager (113660) G1 | Location: Basingstoke, GB
To provide the route’s train performance reporting and insight requirements to support the business in making data-driven business decisions, with the aim of improving performance across the route.
About Network Rail
Join Network Rail - Where People and Connections Matter. At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We’re committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. We are a Disability Confident Leader and will accommodate needs throughout the recruitment process.
About The Role (External)
To provide the route’s train performance reporting and insight requirements to support the business in making data-driven business decisions, with the aim of improving performance across the route.
Responsibilities
* Produce and distribute data required by the centre, Area General Managers’ teams, internal and external stakeholders for the monitoring and analysis of train performance.
* Provide the necessary data, information and analysis to support performance improvement plans and strategies.
* Analyse and identify trends in performance using statistical analysis techniques.
* Act as a day-to-day central focus for performance improvement procedures and processes.
* Manage the route’s PfPI and Management Business Review (MBR) process.
* Manage the Performance systems in maintaining accurate, consistent, current and detailed performance information for dissemination throughout the route.
* Carry out the role of ‘senior user’ of Performance Packages and monitor and review the functioning and integrity of performance data systems.
* Follow the Performance Manual; maintain and develop it for ongoing performance-reporting requests, in conjunction with the centre and other routes.
* Provide advice to internal and external stakeholders on Joint Performance Improvement Plans (JPIPs) and consequences for operator performance.
* Develop joint performance reports with Network Performance and relevant operators.
* Review Performance Improvement Plan and JPIP commentaries from operations to inform joint performance review.
Essential: Skills, Experience and Qualifications
* Educated to A level standard in English and Maths.
* Intermediate/advanced knowledge of appropriate IT packages.
* Strong analytical/statistical skills or aptitude.
* Strong organisation and time management skills.
* Full understanding of the PfPI process.
* Good communication skills (verbal and written).
* Customer focused.
Desirable
* Presentation skills.
* Knowledge of railway performance management systems.
How To Apply (External)
Salary: £35,582 – £42,218
Benefits
* Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
* Defined benefit pension scheme.
* 75% subsidy on rail and underground season tickets.
* Up to 75% off leisure travel.
* Interest-free travel loan for train and car park season tickets.
* Discounts at stations with Network Rail pass; flexible/hybrid working arrangements.
* Volunteer leave; healthcare scheme, GymPass discounts, Cycle to work, and more.
* Maternity, paternity and adoption leave; Times Top 50 Employer for Gender Equality recognition.
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions. We actively support Diversity & Inclusion through networks and initiatives. For more information on Diversity & Inclusion at Network Rail, please follow this link.
If you consider yourself to have a protected characteristic and require additional support with your application, please contact the Resourcer who will assist.
Closing Date
Closing date: 25 September 2025. Late applications will not be accepted. We reserve the right to close the advert early based on application volumes.
Seniority level: Entry level
Employment type: Full-time
Job function: Research, Analyst, and Information Technology
Industries: Rail Transportation
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