Overview
We’re looking for a driven Sales Office Manager to join our team in Newport. If you’re ready to step into a role where you can make a real impact, this could be your perfect next move.
As our Sales Office Manager, you’ll lead and inspire a dedicated sales team, support customers with everything from parts to tooling, and help us secure the best supplier deals. It’s a role that’s challenging and rewarding in a fast-paced, growing business.
What You’ll Be Doing
* Lead, coach, and develop the internal sales team to exceed targets and deliver outstanding service
* Set, monitor, and manage performance goals for individuals and the team
* Work closely with suppliers and technical specialists to create opportunities for growth
* Oversee sales administration, ensuring processes run smoothly and efficiently
* Build strong customer relationships—handling queries directly and spotting opportunities to upsell across our product portfolio
* Drive quotation management by leading from the front and encouraging best practice
What We’re Looking For
* A natural leader who thrives in a team environment
* Strong customer service experience (sales background is a bonus, but not essential)
* Ideally exposure to manufacturing, MRO, PPE, or trade counters—but full training is provided
* Hands-on managers who enjoy supporting their team while staying connected with customers
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Industrial Machinery Manufacturing
Newport, Wales, United Kingdom
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