Overview
Are you ready to take your litigation skills to the next level? Join our team as a Fast Track Specialist File Handler and make an impact in a challenging, rewarding role.
Department: Legal
Location: Bolton
Description: As a Specialist Handler you will manage litigated delegated and non‑delegated motor instructions on behalf of key insurer clients and the MIB. You will demonstrate legal knowledge, provide clear advice on claim strategy, and assess case technical bias (e.g. Uninsured Drivers, Article 75, Claimant vs Counterclaim). You will also handle multi‑party claims and ensure compliance with client guidelines.
Key Responsibilities
* Review files, note and abide by Client Guidelines
* Knowledge of litigation, the CPR Rules and Court procedures
* Formulate initial and ongoing strategy efficiently and effectively, mindful of fee structure
* Draft reports confirming strategy and agreeing the most suitable approach with the client
* Draft legal documents and comply with Court orders/deadlines
* Monitor overall spend on a claim, whether fixed fee or hourly rate
* Undertake negotiations with Third‑Party Solicitors
* Liaise with Insured, Insurers and Brokers where necessary
* Ensure actions are carried out as per Action Lists in the Case Management System
* Undertake Court Hearings
* Delegate relevant tasks to paralegals
* Accurately record time and management information
* Accurately process bills in accordance with Client Guidelines
* Ensure files are kept within ISO 9001 guidelines
* Ensure compliance with SRA Standards & Regulations
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location: Bolton, Parklands Office.
Skills, Knowledge and Expertise
* Sound and practical experience of handling Fast Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
* Understanding of indemnity and/or the MIB is beneficial
* Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions
* Liaising with and drafting instructions to Counsel
* Experience of managing fixed fees whilst delivering quality
* Good telephone negotiation skills
* Good IT skills including Word, Outlook, and experience of a Case Management System, with a preference for working paperless
Ability to
* Work as part of a Team
* Use own initiative
* Plan and prioritise workloads and effectively use delegation
* Remain calm under pressure
* Recognise when sensitivity and tact are required
* Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
* Follow work processes and keep to Strategy
* Make decisions
Values
* We are connected
* We are Dynamic
* We are Innovative
* We succeed together
Benefits
* 25 days holiday per year (increases with level of service – opportunity to buy & sell 3 days)
* Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death in Service
* Critical Illness Cover
* PHI/Income Protection (Private health insurance)
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* after successfully completing probation
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Other, Information Technology, and Management
Industries
* Law Practice
Additional information
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