L2 Engineer/2nd Line Support Engineer/Field Engineer
£200 - £250 Inside IR35
3 months
Glasgow
Field Engineer/Field Support Engineer/2nd Line Support Engineer - 3 months - Scotland - Inside IR35
We're looking for an experienced 2nd Line Support Engineer/Field Engineer to join our client on an initial 3-month contract. You'll be providing IT support across multiple sites in Scotland, with a base at the client's head office in central Glasgow and several satellite locations.
This is a field-based role (Monday-Friday) requiring regular travel across Scotland. A full UK driving licence and access to a suitable vehicle are essential. All travel expenses will be covered.
What you'll be doing
* Providing 1st and 2nd Line IT support (phone, email, and deskside)
* Responding to incidents and service requests in line with agreed SLAs
* Delivering both reactive and proactive maintenance to ensure smooth IT operations
* Supporting hardware, software, and user accounts across multiple locations
What we're looking for
* Proven experience in a 2nd Line Support/Field Engineer role
* Strong knowledge of:
o Windows 10 & Office 365
o Microsoft applications (Outlook, Word, Excel)
o Active Directory & Exchange
o Hardware support (desktops, laptops, printers)
* Hands-on experience with ServiceNow (essential)
* Full UK driving licence and own transport
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your TalentBank Technology Consultant. Additionally, you can contact Matt Hudson, by exploring the TalentBank Technology website.