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Community Healthcare Assistant
The closing date is 04 August 2025
If you are looking for an exciting and challenging job why not join the Community Urgent Community Response Team working in the West of Norfolk. An excellent opportunity has arisen to enhance our team of Experienced Health Care Assistants to provide delivery of care for patients in their own home with long term conditions, palliative care and rehabilitation needs across West Norfolk. Also to provide enhanced care to patients in their own homes up to 72 hours or until infection has reduced.
You will be working within a team to facilitate early discharge from the acute setting and also admission avoidance. Referrals also received from Community Matrons, General Practitioners.
You will need to be able to demonstrate effective communication skills, problem solving skills and be resilient and able to cope in changing and challenging situations. You will work under the direction of Registered Nurse but will also be required to work autonomously. Previous experience in health care as a Health Care Assistant in community setting would be desired but not essential.
The Urgent Community Response service runs from 08:00 - 22:00 seven days a week, it also covers night sits from 22:00- 07:00 seven days a week.
Main duties of the job
To assist in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community, community hospitals and in clinics, by following prescribed packages of care.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job responsibilities
* To work within the supported care team to prevent unnecessary admission to hospital.
* To make risk assessments, establishing the safety or otherwise of a patients ability to stay at home, or return safely from another care setting, providing and arranging as necessary supportive packages of care.
* To provide in-reach to inpatient units and step up beds where required.
* To act as the patients advocate, facilitating choice, patient empowerment and independence.
* To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
Please refer to the job description for full details.
Person Specification
Qualifications
* NVQ 2 in health and social care or equivalent
* NVQ 3 in care
Experience
* Experience of working with people, in the statutory/voluntary/private sector
* Experience of working with people at the End of life
* Evidence of ongoing learning
* Experience of working in people's homes
Skills, Abilities and Knowledg
* Knowledge of additional specialist areas through in-house training & short courses
* Good communication skills in written and verbal forms, in the English language
* Highly self-motivated and enthusiastic
* Knowledge of multi-disciplinary team roles
* Experience of working in a community setting
Communication
* Tact and diplomacy
* Empathy & sensitivity
* Ability to use own initiative
Personal and People Developmen
* Ability to manage stressful situations
* A team player
* Awareness of own limitations
* Good organisational skills
* Open to change and development
Personal Attributes / Behaviou
* Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
* Able to show initiative
* Able to work independently
Other
* Professional appearance
* Be able to kneel, bend & stoop, and work in cramped environments
* Able to manoeuvre limbs of around 5-6kg
* Able to manoeuvre patients using handling aids
* Must have a full UK driving license and have access to a vehicle
* Able to communicate effectively in written and verbal English Language
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Norfolk Community Health and Care NHS Trust
£24,625 to £25,674 a yearpro rata per annum
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