Join us and help deliver the exceptional, every day.
Contract: Permanent
Type: Full Time
Hours: 37.5 hours per week
Pay: £15.45 p/h
Location: AXIOM Education - Edinburgh - Craigroyston High School
Job Information
Deliver excellent service standards for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements.
Main Duties
1. Manage the Janitorial Team, ensuring effective and efficient duties in accordance with contractual requirements.
2. Organise the work of the Janitorial Team, identifying priorities and organizing workloads to ensure adequate staffing during contractual periods.
3. Deliver services within the allocated budget and standard.
4. Develop good client and customer relationships and maintain key communications with other senior staff and within Mitie's portfolio.
5. Follow health, safety, and quality procedures, including management of subcontractors on site.
6. Undertake role-specific training as per the training matrix.
7. Monitor the Service Desk, manage completion of events/tasks, and plan maintenance in accordance with management and contract agreements.
8. Complete documentation and reports for effective site operations.
9. Supervise and coordinate workloads of janitorial and cleaning staff, reporting issues to the Facilities Manager. Manage staffing resources effectively, including overtime, leave, and sickness cover.
10. Supervise room and hall preparations for various uses, including setting up and dismantling stages and equipment, following health and safety procedures.
11. Ensure building security, including opening and closing at prescribed times, maintaining keys, and liaising with personnel and agencies for security.
12. Patrol premises and grounds, monitor public areas, and operate CCTV and radios to maintain security during opening hours.
13. Respond to emergencies, including attending site, liaising with authorities, inspecting damages, and liaising with contractors/emergency services.
14. Supervise prescribed emergency procedures and liaise with staff and contractors during incidents such as fire, flooding, or vandalism.
15. Supervise cleaning of designated areas as directed, including external areas and during contractor visits.
What We Are Looking For
* Experience in caretaking preferred, but training can be provided.
* Reliable, hardworking, and professional.
* Ability to work to a schedule and as part of a team.
* Ability to work independently and proactively.
* Honest, self-driven, and committed to continuous improvement.
Mitie is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will undergo an enhanced DBS check and references.
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