Job Title
Security Supervisor – Southampton, UK
Pay Rate
£15.60 per hour
Shift Pattern
42 hours – 4 on, 4 off days and nights
Grade
Site Based
Job Description
The Security Supervisor will play a pivotal role in managing security personnel and addressing daily operational issues related to the contract during their shift. The role serves as a central point of contact for service delivery development, performance measurement, and centralised reporting, embodying the core values of Integrity, Vigilance, and Helpfulness.
Responsibilities
* Ensure all personnel under supervision have completed the required site training and hold a valid SIA licence or LDM.
* Accurately produce and manage staff rosters for all direct reporting officers, ensuring adequate cover for holidays, sickness, and absences.
* Engage with Security Officers at least monthly to monitor performance, maintain positive employee relations, and ensure coaching, counselling, or investigations are carried out in accordance with company policies and procedures.
* Monitor and manage the appearance and behaviour of all security personnel, taking appropriate action where necessary in line with company standards.
* Actively promote staff recognition and encourage nominations for awards.
* Ensure assignment instructions and site documentation are kept accurate and up to date at all times.
* Report and document all incidents in compliance with customer and company policies and procedures.
* Support the Security Management Team by contributing to the development and sharing of best practice, and by using systems and tools to enhance service delivery.
* Plan, develop, and implement staff training programmes, including routine duties and emergency response procedures.
* Monitor and report faults or issues with security‑related equipment promptly.
* Maintain operational competence in access control systems, CCTV, detection systems, and alarm systems, ensuring effective monitoring and reporting.
* Participate in company training and development activities to support continuous improvement in performance standards.
* Act as the first point of contact during the shift for all security‑related queries, resolving complex issues using professional knowledge and experience, and escalating security practice complaints to the Security Management Team when appropriate.
* Provide support to the Site Manager by assisting with reasonable and practical operational requests as required.
* Demonstrate a strong understanding of and commitment to the core values of Integrity, Vigilance, and Helpfulness, while maintaining a proactive approach to identifying risk, prioritising safety, and complying fully with company policies, procedures, and training requirements.
Qualifications – Essential Criteria
* Hold a current and valid SIA licence.
* Have the right to work in the United Kingdom.
* Maintain a five‑year checkable employment history, or provide documentary evidence covering any period of unemployment, self‑employment, or full‑time/part‑time education.
* Be flexible and willing to work shift patterns, including days, nights, and weekends.
* Demonstrate excellent written and verbal communication skills in English.
* Embody and uphold the core values of Integrity, Vigilance, and Helpfulness.
* Be competent in Microsoft Word, Excel, and Outlook.
* Possess well‑developed interpersonal and influencing skills, with the ability to handle sensitive or confidential matters professionally, tactfully, and discreetly.
* Remain adaptable and responsive to changing priorities, schedules, and operational requirements.
Qualifications – Desirable Criteria
* Recognised Health and Safety at Work qualification.
* Customer Service training.
* First Aid at Work certification.
Benefits
* Securitas Perks – access to a range of discounts on many retailers and services.
* Dental plans – coverage and cash‑back for everyday dental care.
* HSF Health Plan – cash plan covering medical and dental costs.
* Cycle to Work – subsidised bicycle purchase and equipment.
* Specsavers – support for eye tests and spectacles.
* WeCare – online GP and mental health support service.
* Treatment Guidance – online access to UK dentists.
* Pension Plan – employer contribution and tax relief on employee contributions.
* Payroll ISA – ISA savings account to support longer‑term financial goals.
* Free mortgage advice.
* Go & Live – financial wellbeing hub.
Inclusion
Securitas is an equal opportunity employer and promotes diversity and inclusion within its workforce.
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