About the Role
Please note that we will be closed from 4pm on Friday 19 December and will reopen on Monday 5 January 2026. You are still welcome to apply for our roles during this period, and applications will be reviewed once we reopen in January 2026.
We are looking for a Student Recruitment and Admissions Officer to provide an excellent potential student experience in terms of an efficient and streamlined process for all stages of recruitment, with a strong focus on the conversion of inquiries to enrolment.
We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding student experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations.
Please note this role will also require you to work at Harrogate College once or twice a week (travel expenses paid from Park Lane Campus to Harrogate) and Somerville House once a month. The role also offers the flexibility to work from home one day per week.
What You Will Do
1. Be the first point of contact for potential students, including Application and course inquiries.
2. Offer Matrix standard of advice and guidance to potential students.
3. Attend external events across the region – including evenings and weekends.
4. Support the interview events providing an excellent experience for potential students, parents, and external stakeholders.
5. Deal with all Applications with efficiently and in a timely manner to meet our Service Level Agreements.
6. Process applications ensure all offers have been made to potential students.
About You
7. Relevant I.A.G Qualification at level 2 or above.
8. Relevant Customer service qualification or training, Literacy and numeracy qualification at Level 2 or above.
9. A professional understanding of admissions including experience of working effectively in an admission role.
10. Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
11. Experience of working in a busy high-volume customer focused environment.
12. Good knowledge of student database systems or C.R.M systems.
13. Good knowledge of systems processes and regulations relevant to admissions.
14. Excellent customer service skills.
Benefits
The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.
We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.
We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references.