Overview
As Functional Assessors at PFAS we work on behalf of the DWP assessing claimants who have applied for PIP (Personal Independence Payments) benefit. We gather information and assess how each individual’s disability/condition/illness impacts their functional ability on daily activities by completing thorough assessments in a respectful, non-bias and reassuring manner. We use clinical knowledge and guidance to present findings to the DWP. After information is gathered, we form a report that is sent to the DWP case managers who make the decision on eligibility. The DWP will consider the range of evidence when making their decision. Our assessment report is a part of the supporting evidence."
Role and Responsibilities
* Maintain professional standards and best practice in line with regulatory expectations.
* Keep registration, revalidation, and CPD/CME up to date with NMC, GMC, and HCPC requirements.
* Ensure ongoing approval for PIP benefits and complete assessments as needed.
* Monitor PIP quality trends using management information at team and individual levels.
* Align team and individual quality indicators with national benchmarks and drive improvements.
* Identify Health Professionals (HPs) needing support and provide tailored development pathways; encourage regular sharing of best practices (e.g., weekly discussions).
* Support CPD and CME completion at the team level.
* Maintain and enhance clinical quality to meet PIP quality targets (TPLs) and support initiatives to improve team productivity and efficiency.
* Lead quality calls to communicate performance expectations and progress to HPs and managers.
* Provide timely feedback to HPs, escalating issues where deadlines cannot be met.
* Review and address complaints at both individual and team levels to identify risks and opportunities; support complaint responses in line with Prime Contract Holder guidance.
* Work closely with senior leadership to provide updates, raise concerns, and improve clinical delivery across PFAS.
* Maintain clinical governance and professional standards in line with DWP, GMC, NMC, and HCPC requirements.
* Provide clinical leadership by supporting HP interviews and ensuring timely communication of clinical and quality messages.
Other duties
* Provide strong senior clinical leadership through visibility (on-site or virtual) and by fostering collaborative relationships with operational colleagues.
* Ensure clinical and quality objectives are communicated, reviewed, and key issues or future needs escalated to relevant stakeholders.
Requirements
To be seriously considered for this role, you must have:
Qualifications
* Physios/OTs – Physiotherapist or Occupational Therapist registered with HCPC (E)
* Paramedics – Paramedic registered with HCPC (E)
* Nurses – Registered Nurse (E) registered with NMC
Experience
* Current approval in PIP benefit with at least 2 years of postgraduate clinical experience, including PIP or WCA assessments (E)
* Experience using computer software including Microsoft Office (E)
* Experience with online/computerised reporting templates/databases and interpreting statistics for managing and reporting (D)
* Experience of quality assurance, clinical report checking and/or clinical audit (E); understanding PFAS operational procedures (D)
Skills
* Proven track record of achieving targets, meeting standards, and maintaining professionalism under pressure while upholding PFAS values.
* Strong team player with experience leading diverse teams, mentoring colleagues, and modelling positive behaviours.
* Excellent oral and written communication skills; able to negotiate, influence, and build relationships with medical, administrative, internal, and external stakeholders.
* Flexible and resilient in fast-changing environments, with experience in change management and the ability to respond effectively to unexpected challenges.
* Time management, databases, Microsoft Office proficiency; commitment to continuous professional development to deliver the best outcomes for claimants and clients.
Other information
* Salary: £55,000
* Position: Full-time, permanent
* Location: Hybrid (Eastbourne)
* Hours: 40 hours per week, Monday to Friday (8:30am – 5pm)
* What We Offer: Flexible Working; IPRS Clinical Development Training Program; annual CPD budget for external courses; Protected Weekly Hours for Development; Professional Development Opportunities; Employee Assistance Programme with free confidential counselling; high-street discounts; 25 days’ annual leave plus 8 bank holidays; Moving Day Leave; Company pension scheme; Recruit a Friend bonus; Environmental Initiatives; Westfield Health Cash Plan; Free Eye Tests every 2 years; Free annual Flu-Vaccination; eligibility for company bonus scheme after probation (up to 10% of annual salary based on performance).
Apply directly or contact our recruitment team for a confidential chat. Diversity and equality are valued at PFAS. We are Disability Confident employers and will make reasonable adjustments at interview and employment. Disabled applicants who meet the minimum criteria will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact pfas.recruitment@iprsgroup.com
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