Job Ref: INT23907
Branch: Mercure Gloucester, Bowden Hall Hotel
Location: Mercure Gloucester, Bowden Hall Hotel
Salary/Benefits: Salary Between £ £12.21 Service Charge, flexible working patterns
Contract type: Casual
Hours: Part Time
Shift pattern: Weekday Breakfast 07:00 - 11;30 / Evenings / Weekends
Hours per week: 0
Posted date: 19/09/2025
Closing date: 02/11/2025
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
* Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
* 24/7 access to our employee assistance programme
* Flexible working opportunities
* Staff meals on duty
* Career and lifestyle breaks – Allowing you to take time off for key life events.
* Free staff parking
A day in the life of…
As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
* Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
* You'll have strong communication skills and the ability to engage with guests in a friendly and professional manner
* An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
* Attention to detail and ability to maintain a clean and organised dining area
* Flexibility to work varying shifts, including nights, weekends and holidays.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'
So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Located on the outskirts of picturesque Gloucester and set among 12 acres of Cotswolds greenery, the Mercure Gloucester, Bowden Hall Hotel is the ideal country retreat. Recently refurbished public areas have brought this hotel back to its former glory, boasting a breathtaking blend of traditional and contemporary design that will satisfy any guest. Locally inspired artworks, bespoke crystal chandeliers, and soft pastel shades create a leisurely atmosphere with a touch of English elegance.
Explore chocolate-box Upton St Leonards, step back in time at Painswick Rococo Garden, or explore the Cotswolds. Back at the hotel, enjoy freshly prepared cuisine in the Brasserie at Bowden with exquisite views across the lawns and the lake. Make your big day stress-free with your very own wedding planner and live out your ultimate wedding fantasy. Based in the beautiful Cotswolds, this Georgian hotel is the idyllic backdrop to tie the knot for you and 200 of your nearest and dearest.
Mercure Gloucester Bowden Hall Hotel is 3 miles from Gloucester railway station and the theatre at Gloucester Guildhall.