Job Description
Retail Support Administrator | Manchester | £29k - £30k DOE
Are you highly organised with exceptional communication skills? Do you have a knack for building strong relationships and seeing tasks through to completion?
If so, we have an exciting opportunity for a Retail Support administrator to join a successful fashion brand.
In this role, you will provide vital administrative and operational support to retail teams, ensuring smooth store operations and effective communication between head office and retail teams. You'll help coordinate resources, track performance, and support the rollout of company initiatives across the retail division. You'll also work closely with the UK Retail Support Manager to resolve operational issues and ensure all stores are aligned with company standards and best practices.
Retail Support Administrator Responsibilities:
1. Ensure retail teams and concessions have a reliable point of contact.
2. Resolve queries promptly via phone, email, or other platforms.
3. Maintain strong communication between retail teams and head office departments, including People, Health & Safety, Merchandising, and Marketing.
4. Provide administrative support across the retail estate.
5. Accurately track stock transfers and deliveries, keeping daily spreadsheets up to date.
6. Record and manage delivery discrepanc...