This prestigious corporate travel company are looking for an experienced Business Travel Consultant.
The role is hybrid with a minum of 1 day a week spent in their London office.
Shifts
(Apply online only) and (Apply online only))
Job Description:
· Booking all aspects of business travel including flights, rail, hotel, and ground transport using Sabre
· Responsible for handling the enquiry from start to finish, including searching for a range of fares (Cat35, clients route deals) and travel options and presenting these to the client.
· Exploring and researching everything from low-cost options through to round the world itineraries.
· Managing each booking, ensuring all client profile details are verified and any necessary visa requirements advised.
· Respond to emails and calls within the clients SLA.
· Managing travel projects which could vary from individual reservations to large groups.
· Maximising revenue opportunities
· Offering alternative options to the client within their travel policy
Skills Required:
· Recent experience working in Native Sabre
· Minimum 5 years in a TMC or equivalent
· Knowledgeable in Ticketing and Exchanges
· Experience with generating BSP refunds would be advantageous.
· Experience with ticketing in a US PCC would be advantageous.
· Knowledge of Evolvi and Trainline would be an advantage.
· Knowledge of technology products, including Outlook, Word, and excel
· Possess good geographical and product knowledge of destinations and airlines.
· Work independently as well as collaboratively within a team environment
· Proven ability to work on multiple tasks and prioritise effectively while managing multiple projects
· Good organisational skills and excellent customer service & communicative abilities are essential.
· Ability to work well under pressure and keen attention to detail
· Provide a high level of customer service and guidance to our clients
· Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients.
· Must have a passion for travel and delivering service excellence