Senior Solutions Engineer (Compute, Storage & Networking)
Role Purpose
This role provides senior-level technical expertise in the delivery and support of customer infrastructure solutions, with a primary focus on compute and storage platforms and the ability to extend into enterprise networking technologies. The position also supports customer-facing solution design activities on an occasional basis, acting as a trusted technical authority across delivery and pre-sales engagements.
Key Responsibilities
Solution Delivery (Primary Focus)
* Deploy, configure, validate, and hand over infrastructure solutions at customer locations.
* Deliver technical services to customers both within the UK and internationally, including extended onsite engagements where required.
* Coordinate delivery activities with customers, partners, and third-party providers.
* Operate flexibly across delivery-related functions, supporting areas such as technical operations, professional services, managed services, and project coordination as needed.
* Lead or contribute to multi-engineer delivery teams on customer projects.
* Provide guidance, mentoring, and technical support to junior and mid-level engineers.
* Ensure accurate completion of project documentation, service records, and internal systems.
* Collaborate with project management and technical leadership to plan and prepare delivery activities.
* Take responsibility for successful technical outcomes across assigned customer projects.
Pre-Sales & Solution Design Support (Occasional)
* Participate in customer-facing technical engagements, including workshops, presentations, and solution discussions.
* Contribute to the design of infrastructure solutions covering compute, storage, networking, and related services.
* Assist in the production of technical documentation such as RFIs, statements of work, and low-level designs.
* Support solution costing activities through the creation of bills of materials.
* Respond to internal technical queries raised during the sales cycle in a timely and professional manner.
* Deliver technical demonstrations and solution walkthroughs for customers when required.
Professional & Managed Services
* Attend customer sites to deliver agreed solutions and technical services.
* Maintain ownership of assigned delivery workstreams and customer engagements.
* Define and document technical scope for customer projects.
* Produce clear, accurate, and high-quality customer-facing documentation.
Certifications & Continuous Development
* Maintain relevant vendor and industry certifications in line with business requirements.
* Complete ongoing technical training, including vendor-led and self-directed learning.
* Proactively identify development opportunities that support both individual growth and organisational capability.
Skills, Experience & Attributes
Technical Experience
* Proven hands-on experience delivering enterprise infrastructure solutions.
* Strong knowledge of technologies from vendors such as HPE, Dell, Pure Storage, Juniper, Aruba, and Cisco.
* Experience with compute, storage, networking, and hybrid cloud environments.
* Familiarity with orchestration and management platforms (e.g. Juniper Apstra).
* Practical experience working with CLI-based systems and automation/orchestration tools.
Certifications (Preferred)
* HPE ASE (Storage – Architect or Integrator; Hybrid Cloud)
* HPE Master ASE (advantageous but not essential)
* HPE Solutions certifications (AI, VME, Data Protection)
* Networking certifications from Aruba, Juniper, or Cisco
This is 4 days on site and 1 day from home.