Overview
Change Grow Live is a charity driven by the belief that we can make a meaningful difference in people's lives. We provide compassionate, person-centred support in a safe and inclusive environment, respecting and valuing each individual. We work collaboratively to support people in accessing the right treatment and care options, helping them achieve their goals and live fulfilling lives.
About the Role
We are looking for a Community Recovery Coordinator to join the team in our vibrant Norwich service. In this role, you’ll work from our Norwich hub and also within the community, partnering with various agencies such as the hostels in Norwich to provide tailored support for individuals facing substance use challenges, particularly those with additional barriers such as physical health issues, language needs, or no recourse to public funds (NRPF).
Please note due to the travelling involved with this role it is essential to have a driving licence and access to a vehicle.
Where Norwich, Norfolk
Hours Full Time, 37.5 per week
Contract Type Permanent
Responsibilities
* Hold a caseload and deliver specific interventions designed to reduce the harm caused by use of substances including opiates, non-opiates and alcohol, particularly to clients that have disengaged in service and at risk of being discharged from treatment.
* Follow CGL prescription policies, procedures and governance when facilitating service users access to appropriate OST or Alcohol detox where appropriate.
* Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.
* Advocate for the involvement of family members, service users, and the community.
* Serve as a voice for service users in accessing partnership services.
* Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.
* Work collaboratively with partner agencies to reach the best outcomes for clients, including GPs and pharmacists.
* Offer regular appointments for clients who are in temporary accommodation and community settings to maximise engagement and support.
What We Are Looking For
* Possess knowledge and experience in delivering interventions for service users affected by substances, primarily opiate use.
* Excel in both verbal and written communication, with proficient IT skills.
* Demonstrate proactive qualities, working independently with excellent time management and prioritising skills.
* Hold a strong understanding of mental health interventions, services, and best practices.
* Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.
* Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
* Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
* Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.
What We Offer
* 25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.
* A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
* Participation in a contributory pension scheme.
* A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
* A warm and supportive team environment.
* Extensive training, career development, and progression opportunities.
* Generous refer a friend scheme.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa Overview - GOV.UK
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary is subject to review in line with the 2025/26 pay award.
CGL points 23 to 28 (£27,861.26 - £32,002.35)
N/A - Outside London Weighting Area
Lydia Chilvers | lydia.chilvers@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
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