Taxi Licensing Service Support Officer
Pay: £15.06 • Hours: 37 hours per week (part-time 22.5 hours may be considered) • Location: Kettering (office-based with some remote working) • Contract Length: 12 weeks • Start Date: ASAP
Opus People Solutions is recruiting on behalf of North Northamptonshire Council for a dedicated Taxi Licensing Service Support Officer to support their Environmental Health / Regulatory Services team. This is an exciting opportunity to join a busy service and play a key role in ensuring taxi licensing processes are delivered efficiently and in line with legislation.
Responsibilities
* Process applications for taxi and private hire licences.
* Provide advice to drivers, operators and members of the public.
* Maintain accurate and up-to-date records on internal databases.
* Liaise with internal teams and external agencies regarding licensing matters.
* Support the administration of licensing processes for vehicles, drivers and operators.
* Ensure compliance with licensing legislation and council policies.
* Produce and issue licences within required timescales.
* Manage data in line with Data Protection requirements.
* Deliver excellent customer service across all interactions.
* Support continuous improvement within the service.
Qualifications
* Experience in taxi licensing or a similar regulatory/administrative environment.
* Knowledge of licensing legislation and processes.
* Strong organisational skills with the ability to manage competing priorities.
* Excellent communication skills, both written and verbal.
* Experience using IT systems and Microsoft Office.
* Ability to work independently and as part of a team.
If you are looking for your next opportunity within a fast-paced regulatory environment and have the relevant skills and experience, we'd love to hear from you. Apply now.
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