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Job Description
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Propose technical solutions to address specific customer needs. Work with colleagues in the tender team to produce quotations and documents for metering and switchgear product ranges. Assist customers and the UK Sales team by providing technical support on large projects. Visit key customers for training, product updates, and project meetings. Visit project sites for commissioning, training, and hand-over.
Key Responsibilities
* Produce quotations and tender documents for the Power Switching & Monitoring product ranges
* Attend pre- and post-tender meetings as company representative
* Attend pre-delivery project meetings as company representative
* Attend post-delivery project sites for commissioning, training, and hand-over
* Utilise corporate tools (CRM, Support Line) to maintain technical support service levels
* Attend customer sites as an expert in fault finding, commissioning, and supporting CIM team
* Provide internal and external training for key stakeholders (sales team, CIM, system integrators, large customers)
* Develop company's UK's range of integrated products
* Generate new business opportunities and prepare & follow up quotations
* Work with the national sales manager to deliver area commercial action plans
* Provide constructive feedback on customer technical requirements
* Perform additional tasks as required in line with department/company strategic goals
Key Internal and External Interfaces
* External: panel builders, distributors, systems integrators, OEMs, end users, regional consultants
* UK sales teams (principally PSM, with liaison to CP/CIM teams on large projects)
* BA Applications Developers, Key Account Managers, Service Group (SAT or CIM), Regional and Local Management Team
Key Performance Indicators
* Sales Target - Direct sales within target portfolio of clients
* New account target file - maintain 6 live new customers under focus
Qualifications
* Degree in electrical/electronic engineering or HND in electrical engineering preferred
* Electrical Trade qualification with relevant working experience
* Monthly Car Allowance
* Training & Development: Investment in growth through world-class training programs, including factory training in France and Italy
* Recognition & Rewards: Company accolades and incentives for achievements
* Pension: 8% paid by the company plus a minimum 2% contribution from the employee
Equal Opportunity Statement: ersg is an equal opportunities employer, committed to promoting equality for all applicants. We do not discriminate based on age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment, or religious background. All decisions are based on merit.
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