We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Renault branch in Bishopbriggs and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Hours You’ll work a five-day week on a set rota that includes weekends (38 hours per week). About the role At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey – from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the full support of the management team in branch. This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player, who is looking for clear career progression into car sales. Day-to-day duties Preparing the showroom and cars for the day ahead Assist with showroom presentation and advertising Supporting the Sales department and delivering excellent customer experience Organising and accompanying customers on test drives Swotting up on our vehicles and manufacturers Learning about our products so you can help our customers find the perfect fit Enhancing the customer journey from enquiry to delivery Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .