Job overview
Are you looking for the next step in your Pharmacy Technician career? Are you interested in a post that has variety, where you can utilise and enhance your organisational, leadership and management skills? Do you want to be involved in continuous improvement and service re-design? Will your passion for pharmacy and patient care be what makes you stand out from the rest?
If you answer yes to the above then we have a Pharmacy Technician Team Leader (Senior Pharmacy Technician) role on offer for the right candidate.
The post is Team Leader aligned to our Medicine Clinical Pharmacy Unit and you will be one of a team of two Team leaders across our pharmacy clinical and supply services working collaboratively with our Divisional Lead Pharmacists to ensure we deliver the best possible (and award winning) services for our patients, colleagues and service users, 365 days a year at Preston and Chorley Hospitals.
You will provide leadership and management to our clinical pharmacy technicians, medicines management pharmacy technicians and medicines management assistants (MMAs) and be the nominate professional lead for the Medicines Management Pharmacy Technicians.
Main duties of the job
In collaboration with Divisional Lead Pharmacist, you will be responsible for all aspects of operational management for services provided by our clinical pharmacy technicians, medicines management pharmacy technicians and medicines management assistants, including efficient and cost-effective operational performance; quality, safety and governance; and continuous improvement and service development in line with departmental objectives and priorities, Trust single improvement plan and in response to staff and patient experience.
Responsibilities include staff management and leadership, training and development and supporting health and well being of staff working within the clinical pharmacy unit.
Working for our organisation
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
We value the professional and personal skills, experiences and qualities that individuals bring to the Trust; creating an inclusive working environment to attract talented people who feel motivated, involved and able to influence the future direction of our services.
The wellbeing of staff is important to us; we have a dedicated Health and Wellbeing team who provide support on a range of topics, run fitness classes and organise mindfulness sessions. As an employer we have earned a reputation for focusing on the development of our staff and for being an organisation people are proud to work for.
Duties will include, but are not limited to:
1. Responsible and accountable for planning, management and organisation of the medicines management and clinical services, satellite pharmacies and near patient dispensing schemes in the medicine CPU.
2. Provide leadership to and manage the work of Pharmacy Technicians and Assistants
3. Responsible for effective utilisation of staff and for the management and planning of staff rosters to assure appropriate deployment of people and skills.
4. Responsible for accurate and efficient management of pharmacy stock in satellite dispensaries
5. Systems Administrator for pharmacy IT systems
6. Develop and deliver structured training programmes and competency assessments for pharmacy technicians and pharmacy assistants
7. To record and analyse department activity, ensuring departmental and Trust KPI targets are met.
8. Develop, review and maintain Standard Operating Procedures and Dispensary Policies. Proactively manage risk and maintain safety,
9. To ensure services are designed, delivered and evaluated to meet service needs and to inform future practice.
10. To continually look for ways to improve processes, services and patient safety within the services, pharmacy dept and the Trust
11. To contribute to, implement and champion pharmacy Waste Reduction Plan initiatives
Person specification
Qualifications
Essential criteria
12. Level 3 Diploma in The Principles and Practice for Pharmacy Technicians OR a recognised Pharmacy Technician Qualification meeting requirements for registration with GPhC
13. Registration with GPhC and evidence of CPD and revalidation
14. Post Graduate Leadership and Management qualification or combination of relevant short courses.
Desirable criteria
15. Technician Accuracy Checking Certificate
16. Clinical Pharmacy Services Diploma for Pharmacy Technician (BTEC L4)
17. Medicines Management Course Certification
18. Member of Association of Pharmacy Technicians UK
19. Continuous Improvement/Project Management Qualification
Knowledge
Essential criteria
20. Relevant experience within pharmacy services including supervisory/team leadership experience.
21. Operational experience where management and leadership qualities have been demonstrated.
22. Experience of working with patients and the multidisciplinary team
23. Staff development/training/teaching experience
24. Experience of efficient stock management systems and supply processes
25. Knowledge and experience of EMIS Pharmacy and ARX /Omnicel robot systems
26. Experience of audit and performance monitoring; collecting, analysing and presenting data and information
27. Experience of developing standard operating procedures and policies
28. Knowledge of risk management processes.
29. Awareness of medicines legislation and developments within pharmacy practice
30. Experience with service development and continuous improvement projects
Desirable criteria
31. Project Management Skills
32. Continuous Improvement Methodology