Job Overview
Working Hours: 24 hours per week, shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 09:00 and 18:00 Monday- Friday.
This role is part of wider homeless project, directly working with wider partner organisations. The service provides accommodation and support for low/medium-risk people eligible for our support after receiving the Right to Remain (refugees) in The UK and finding themselves homeless.
Responsibilities:
* Support Service Users: Assess individual support needs, create support plans, risk assessments assist with housing applications, Housing Benefit claims, and rent payments.
* Property Management: Ensure properties meet our high Standard, address maintenance issues, and offer guidance on housing-related matters.
* Collaboration: Work alongside Benefits, Partners and housing authorities to achieve the best possible outcomes for our users.
* Act as a role model, mentor, coach, and induct new or less experienced support workers.
* Assist with day-to-day supervision of the support team, and conduct formal supervision sessions when required.
Requirements
* Resilient individuals who know how to maintain a healthy work-life balance.
* Problem-solvers who enjoy thinking creatively to overcome challenges.
* Emotionally intelligent people who understand and respond to human behaviour.
* Team players eager to collaborate and contribute positively.
* Minimum 2 years experience in a supported housing role.
If you are passionate about making a difference in the lives of others and possess the necessary skills, we encourage you to apply for this rewarding position as a Housing Support Worker.
Essential Skills
* Strong interest in engaging with people, adapting communication styles and making informed decisions.
* Ability to work professionally whilst balancing service user needs
* Excellent organisational skills, with the ability to manage multiple priorities.
* Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
Essential Requirements:
* Full UK driving license
* Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
* Willingness to travel for business purposes.
* Enhanced DBS check
Must be eligible to work in the UK
Job Type: Part-time
Pay: £13.00-£15.00 per hour
Benefits:
* Flexitime
* Free parking
Work Location: In person
Application deadline: 21/08/2025
Reference ID: HSW2025