We are currently recruiting for an Employment Adviser to join our supportive and passionate team. In this role, you will provide tailored advice and practical support to help participants overcome barriers to employment and achieve realistic and sustainable job outcomes.
You will manage a caseload of participants, guiding them throughout their journey to employment. Acting as a coach, mentor, and trusted point of contact, you will build strong, positive relationships while motivating, challenging, and encouraging individuals to reach their full potential.
Our ideal candidate will have:
Excellent customer service and communication skills
A target-driven mindset with a motivational and encouraging approach
The initiative and confidence to seek solutions to challenges
The ability to work effectively under pressure with minimal day‑to‑day supervision
While experience is valued, we are not necessarily looking for someone who ticks every box. What matters most is your ability to deliver first class customer service, aligned with our overarching mission to empower lives and improve communities.
This is a highly rewarding role that will allow you to use your existing skills to support others in building a better future, while also giving us the opportunity to grow and improve through your unique experiences.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There’s also the opportunity to progress your career within the Seetec Group.
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: This is an office-based role, working in Poole
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 27 April 2026
Key Responsibilities
Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining
Achieve the Customer Service Standards required on the programme
Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals.
Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment
Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc.
Develop relationships with key stakeholders to maximise job opportunities
Maintain hard copy and system-held customer records to the required compliance and quality standards.
Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
To handle personal data in accordance with the organisation's data protection policy.
Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
Skills and Experience
Essential
Fully IT literate in using a range of Microsoft Office programmes
Experience of working in a target driven environment
Experience of delivering services to meet contractual and quality standards
Desirable
Knowledge of the employability industry
Experience of working with people in the provision of ‘information, advice & guidance’
Full driving licence