Highly competitive GP Practice in Dalston lane - Hackney, looking for a receptionist to join our friendly team on part time basis 15 to 20 hours per week.
We are looking for an individual who is hard-working, approachable, friendly and enthusiastic. Our ideal candidate would have excellent communication and customer service skills, be fluent in both written and spoken English and have a positive approach to flexible working hours.
Previous NHS experience or similar would be beneficial but is not essential as full training and support will be provided. Applicants should be able to multi-task and remain calm and competent working in a very busy environment. In this role, you will be expected to perform and be competent in the following tasks as part of your daily duties:
* Answering phones and booking and cancelling appointments
* Booking patients in on arrival or directing patients to the correct consult rooms
* Action repeats prescription requests and prescription enquiries
* Action patient enquiries and patient notes on EMIS Web
* Answering general enquiries at the reception desk, explaining procedures, receive and hand out repeat prescriptions (using identified protocol), make new and follow up appointments for all surgery clinicians.
* Have knowledge of responsibility regarding Health and Safety at Work Act.
* Take responsibility for specific allocated tasks e.g. prescriptions, scanning, stock update, patient record administration etc.
* Responsibility for contacting patients to book appointments for reviews and chronic disease recall registers
* GDPR competence & Child and Adult safeguarding awareness and compliance
Our surgery hours are 8am to 6.30pm Mon-Fri & Saturday 9am to 1pm, we require applicants that are able to work between these hours. You must be able to work any shift during our opening hours.
Please apply with CV and covering letter.
Job Type: Part-time
Expected hours: 15 – 20 per week
Job Type: Permanent
Pay: From £12.50 per hour
Expected hours: 15 – 20 per week
Benefits:
* Casual dress
* Company events
* Company pension
* On-site parking
Application question(s):
* This is a part time post and are you able to work afternoon and weekend shifts?
* Do you live locally ?
Experience:
* Receptionist: 1 year (required)
Work Location: In person
Application deadline: 05/10/2025
Reference ID: SP