An approachable and enthusiastic Spa Assistant wanted to be part of our Spa Receptionist team to provide the warmest of welcomes. We're looking for you to join our Spa Receptionist team to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes. Your day to day;
1. Greeting every guest with a welcoming smile
2. Providing the highest level of hospitality
3. Upselling treatments, products, and facilities
4. Informing guests about spa facilities, offering advice and assistance
5. Ensuring spa procedures are followed
As part of the Spa Receptionist team, you could be the first person to greet our spa guests and will be key to providing a fantastic first impression. You will need a warm demeanor and approachability at all times.
You should be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will be required to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained. If you are passionate about providing a great guest experience, are a strong communicator, and can provide service with a smile, then this could be the role for you.
* A competitive salary, negotiable depending on experience
* Wagestream - the ability to access up to 40% of your wages as you earn them each week
* 28 days annual leave (rising to 33 days after 5 years)
* Health cash plan
* Generous employee discounts
* Life assurance
* Employee Assistance Programme
* Enhanced maternity and paternity pay
* Apprenticeships available
* Bespoke training programmes accessible to all
* An engaging & supportive work environment
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