Job Summary
Southview Medical Practice are looking to recruit an enthusiastic, motivated, smart, and organized medical secretary to join the team at our busy G.P. Surgery. Applicants must be IT literate, have excellent interpersonal and communication skills, be flexible and be a team player.
About Us
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team over two sites.
Details
Date posted: 16 March 2026
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: A2980-26-0000
Job locations: Guildford Road, Woking, GU22 7RR
Pay scheme: Other
Salary: Depending on experience
Job Description – Responsibilities
* Daily tasks and referrals on EMIS, our clinical software system
* Docman tasks
* Accurx tasks
* TWR checklist
* Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
* Manage all enquiries in an effective manner
* Maintain an accurate referrals database
* Main email inbox: answering queries, adding information to patient notes, tasking GPs where actions are needed
* Scanning paperwork for immediate action
* Process referrals using the electronic referral system (ERS)
* Buddy referrals
* Collecting and dispensing the relevant paperwork where needed
* Being available for other staff members for advice on referrals
* Smear check list – checking for appointments and when results come back
* Blood requests/annual reviews messaging
* Check Southview surgery inbox and forward clinic letters to Docman
* Check Docman inbox to make sure everything has been collected
* Check the basket of letters downstairs for dates
* Process requests for information, e.g., SAR, insurance/solicitors letters and DVLA forms
* Answer incoming phone calls, transfer calls or deal with callers’ requests appropriately
* Manage all administrative queries as necessary
* Conduct clinical system searches as requested
* Support all clinical staff with general administrative tasks as requested
* Maintain a clean, tidy, effective working area at all times
* Be an integral part of the general practice team
* Be aware of duties and responsibilities regarding current legislation and adhere to practice policies on Safeguarding Adults and Children
* Undertake all mandatory training and induction programmes
* Contribute to and embrace the spectrum of clinical governance
* Attend a formal appraisal with their manager at least every 12 months and review progress to set new objectives
Person Specification – Experience Essential
* Communicate effectively with other team members
* Communicate effectively with patients and carers
* Recognize people's needs for alternative methods of communication and respond accordingly
* Have previous secretarial/PA experience
Person Specification – Desirable
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer Details
Southview Medical Practice
Guildford Road, Woking, GU22 7RR
Employer's website: https://southviewmedicalpractice.nhs.uk/
#J-18808-Ljbffr