Join to apply for the Concierge - Valet Parking Driver role at Dakota Hotels
Dakota Hotel in Newcastle is seeking a people person to welcome guests, valet park their cars, assist with bag portering, and provide general Front of House support as a Valet Porter. This is a fixed term contract concluding on 4 January 2026. The role carries a minimum of 16 hours per week across predominantly 2 shifts on Friday, Saturday or Sunday.
Contract and pay rate
£13 per hour, paid weekly, with a minimum guaranteed gross annual salary of £10,816.
Primary Role Responsibilities
* Maintain the cleanliness of our vehicles, including washing and valeting the car.
* Valet parking for guests; requires a clean full UK driver’s license and at least 5 years of driving experience.
* Welcome guests upon arrival, provide bag portering, and keep the lobby pristine; clear tables, take coffee/drinks orders, and perform light cleaning tasks.
* Provide consistently excellent guest service in line with our service principles and values, ensuring guests receive special attention.
* Work with Reception and other departments to ensure smooth operations; may include delivering room service, taking laundry, and answering hotel phones.
* Offer additional services to enhance the guest experience (e.g., restaurant reservations, directions, local recommendations).
* Collaborate with all departments to ensure clear communication and proactive assistance as required.
Benefits
* Discounts on stays and dining at any Dakota property
* Employee Assistance Program with mental health support, GP access, private prescriptions, and shopping vouchers
* In-house Mental Health Champions
* Additional holiday day on the first anniversary of employment
* Family-friendly flexible working options
* Meals on duty and uniform allowance
* Bonuses for referring a friend and being mentioned on Trip Advisor
* Compliance training and access to learning resources via our LMS
* Annual appraisal and personal development planning
* Opportunities for internal and external training, including in-house apprenticeships
Full terms of the benefits are provided in our Handbook.
About Dakota Hotels
Dakota is a growing UK-based lifestyle brand with stylish hotels, Brasserie Grills, and upscale cocktail bars. We operate in multiple locations including Newcastle, Glasgow, Leeds, Manchester, and Edinburgh, with plans for further expansion. We are known for high standards, award-winning training, and a culture of development.
Applicant Requirements
The successful applicant will have:
* A full UK driver’s license with a maximum of 6 points and at least 5 years of driving experience.
* A proactive, guest-focused mindset with a willingness to support Reception and the Bar.
* A hands-on approach to luggage and general assistance.
* Computer literacy.
* A positive, enthusiastic attitude and attention to detail.
* Flexibility with shifts and the ability to adapt to business needs.
Successful candidates should demonstrate a genuine interest in our brand and being part of our team.
Apply
Please send an up-to-date CV. For more information on our luxury hotel, visit our Careers page to learn about current opportunities and discover your #DreamRolesAtDakota.
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